Veterans Care International (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://veteranscareinternational.com/ (the “Website”), engage with our services, or interact with us in any other way. By using our Website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Contact Information: Name, email address, phone number, mailing address, or other identifiers you provide when you contact us, register for services, or make inquiries.
Donation or Payment Information: If you make a donation or payment, we may collect payment details such as credit card numbers or bank account information (processed securely through third-party payment processors).
Veteran or Beneficiary Information: Information you provide when applying for or receiving our services, such as military service details, health-related information, or other eligibility data.
b. Non-Personal Information
Usage Data: Information about how you interact with our Website, including IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. You can manage cookie preferences through your browser settings.
c. Information from Third Parties
We may receive information about you from third parties, such as partner organizations, service providers, or public sources, to support our mission or verify eligibility for services.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services, including processing donations, delivering veteran support programs, and responding to inquiries.
Communicate with you, including sending newsletters, updates, or promotional materials (you may opt out at any time).
Ensure eligibility for services and verify veteran status or other relevant criteria.
Analyze Website usage to enhance functionality and user experience.
Comply with legal obligations, protect against fraud, and enforce our policies.
Conduct research and develop new programs to support veterans and their families.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted third-party vendors who assist us in operating our Website, processing payments, or delivering services (e.g., payment processors, IT providers, or email marketing platforms). These providers are contractually obligated to protect your information.
Partner Organizations: With nonprofit or governmental organizations that collaborate with us to provide veteran services, only with your consent or as necessary to fulfill our mission.
Legal Compliance: When required by law, such as in response to a subpoena, court order, or government investigation, or to protect our rights, safety, or property.
Aggregated or Anonymized Data: We may share non-identifiable, aggregated data for research, reporting, or statistical purposes.
4. Your Choices and Rights
You have the following rights regarding your personal information:
Access and Update: You may request access to or correction of your personal information by contacting us.
Opt-Out: You can unsubscribe from marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
Cookies: You can disable cookies through your browser settings, though this may affect Website functionality.
Do Not Track: Our Website does not currently respond to “Do Not Track” signals, but you can manage tracking preferences via your browser.
Data Deletion: You may request deletion of your personal information, subject to legal or operational requirements.
To exercise these rights, please contact us at [insert contact email or form link].
5. Data Security
We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security. Please take steps to protect your personal information, such as using strong passwords and avoiding sharing sensitive details over unsecured networks.
6. International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located. By using our Website or services, you consent to such transfers. We take steps to ensure that any international data transfers comply with applicable data protection laws.
7. Children’s Privacy
Our Website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it. If you believe a child has provided us with personal information, please contact us immediately.
8. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Compliance with Laws
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Union and the California Consumer Privacy Act (CCPA) for California residents, where applicable. If you have specific rights under these laws (e.g., right to erasure, right to data portability), you may exercise them by contacting us.
California Residents
Under the CCPA, California residents have the right to:
Know what personal information we collect, use, disclose, or sell.
Request deletion of their personal information.
Opt out of the sale of their personal information (we do not sell personal information).
Non-discrimination for exercising their personal data rights.
To submit a CCPA request, please contact us at [insert contact email or form link].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of significant changes by posting the updated policy on our Website with a revised “Last Updated” date. Your continued use of our Website or services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Veterans Care International
Email: info@veteranscareinternational.com
Phone: 855 637 0884
Thank you for trusting Veterans Care International with your information. We are dedicated to protecting your privacy while serving our veteran community.